they were offering Ipads at $47, one per customer. log in and you end up at a penny auction and have to “buy bids” The Ipads have mysteriously all gone. But they “give” you some free bids, so what the hell, I bid on a phone. Amazingly gosh wow I got it for $1.40. Then i saw the small print and found i was “subscribing” to $89 worth of bids each month for the next three months. I cancelled but next thing i know despite having agreed that I could cancel as in the small print – within 30 days, I found they took money anyway. Not just for the phone but for other costs and of course the subscription I did not want.
Last communication: And Fuck You.
Ok I can see that the common assessment of your company around the world, as Googled, is accurate. Basically you are a scam – dishonest, dishonourable and disreputable. I should have Googled you before I participated in your fraudulent auction.
Your request (#89338) has been deemed solved.You can always reply back to this message to reopen your ticket.
Irene, Feb 09 23:57 (CET):Hi freshh2o,
Thank you for your response.
I understand where you are coming from, however, our decision is based on our Terms and Conditions. We can no longer process any refunds on your account since it is already beyond 30 days.
If you have further question, please do not hesitate to contact us again. We are available through Live Chat, Phone & Email 24/7.
Ziinga Customer Support
Alan Freshwater, Feb 07 04:38 (CET):OK. I freely admit I did not carefully read the terms and conditions.
However since I cancelled and stated I did not wish to subscribe to
anything, what makes you assume I would cancel without wanting a refund of
money? Bear in mind that I believed I was cancelling BEFORE you took the
We can exchange emails until the cows come home.
For the final time, please do the right thing and refund my money.
Irene, Feb 03 19:40 (CET):Hi freshh2o,
Please be informed, the system is designed in a way that for a payment to go through, there is a box that you need to tick on before submitting a payment. Ticking on that box means that you agreed to the statement that “You are above 18 years old, You accept Ziinga’s Terms and Conditions including Subscription Terms and allow Ziinga to send you e-mails, otherwise the transaction will not go through.
Since that you have read all our Terms and Conditions, it is clearly stated there that “As part of our 30-day return policy, refunds must be claimed within 30 days after the date of sign up” and “We offer a 30-day return policy to all users who purchase any promotional offers.”
Ziinga Customer Support